Reviews

10/10

These guys were great. On time (actually early), fast, clean and courteous. And if you happen to look at Air Duct Specialists comment from me and their reply. This would be my reply right back to Paul who claimed my review was ignorant. Top Class got the job done and did it well. If there's one duct cleaning to company to go with, it's these guys. Thanks again.

Approximate cost of services:
$165.00
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Company Response

It was a pleasure to provide you the service. We always let our customer's decide the time according to their own schedule. That is why we offer online booking service at www.topclassair.com/book_online. Our job gets easy when customer asks the right question and provide clear information about house location and approx length of hose required. When you mentioned that some other company told you that 125 ft hose won't work, I simple put extra hose in the truck.
Once again, thank you for doing business with us. Tips: Home owners should ask questions when choosing a company. Extract each and every inch of details from service providers and then decide who can have the honor of being a service provider for you. Read our blog at www.topclassair.com/blog for more tips on saving heating cost during winter season.

Regards
John McLeash

10/10

I was shocked to see the recent bad reviews heating plus is getting. I can only suspect that they are often past employees or worse still competitors trying to destroy their reputation. We found them to be excellent always on time and Paul takes the time to fully explain what should be done and why. In fact, I just emailed him a question and he replied within the day. No money to him for this fast turnaround. He did it because that's the kind of guy he is - all about good quality service at a very reasonable and competitive price. Period.

Approximate cost of services:
$2,000.00
1 of 5 people found this review helpful.
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2/10

We went in there three times for a sectional because we had it narrowed down to two they had. When we wanted help it was like finding a needle in a haystack. One old guy actually seemed to be avoiding us (and wasn't serving anyone else either - just wandering away from us) when we did talk to him, he told us the wrong info. Boxing day there was a young sales guy on a personal call as we stood there waiting for him to get off phone. We really wanted to buy here. They beat out Crate and Barrel and every other store we were looking at. THEIR EXCEPTIONALLY AWFUL SALES STAFF PUT A STOP TO THAT AFTER THREE BAD EXPERIENCES IN THE STORE.

Approximate cost of services:
$2,500.00
3 of 3 people found this review helpful.
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