Neil did an expert job of replacing my old knob and tube wiring. He's a pleasure to work with. When he uncovered plumbing problems in my walls, he even recommended an excellent plumber.
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I first found Mainland off of Homestars and began communicating via email early this year. Due to my schedule meeting was very difficult to arrange but as the work I needed to have completed was on the exterior of my home I provided Paul my address and a description of what I wanted done. First priority was replacing my aged roof. Paul came by during the day when I wasn’t home and provided me a detailed estimate via email to remove the old cedar shingle roof from both my house and shed and replace with asphalt shingles. I also mentioned that I was concerned about some other areas (rotten fascia and the ever sloping aged front deck). In his first estimate he provided the costs to replace the rotten fascia and flashing at the same time as the roof and I proceeded with this work. I left a deposit cheque taped to my front door and the work began, proceeded and completed swiftly, cleanly, and precisely the way Paul said it would. At end of every evening I arrived home to see great progress and a very clean, tidy yard. After the crews were done Paul came by and sent me an email requesting for me to examine what I could and to ask if I was satisfied. I replied that I was and then he sent my final balance invoice via email. I sent off the cheque never once meeting Paul or any of his crew. I was finally ready to proceed late this summer with the replacement of the front deck and I again contacted Paul. He sent a reasonable estimate and commenced with the work. However, this time I was able to put a face to the name and thank him in person for all of his high quality work, professionalism, and courtesy to me. The deck looks fantastic and I can’t wait to begin to tackle the inside of my house when life slows down.
