Northwood delivered!! I bought an old, poorly renovated house that was in desperate need of some proper airflow (3 working heating vents... 1 in the proper spot??) and if it wasn't for Gary Landry and his crew, my family and I would be freezing right now. Northwood came and worked efficiently on a job that to me seemed daunting. From the demo that revealed drywall screwed into already existing ductwork and electrical wiring in places it shouldn't be... to the problem of getting a heating duct in the master bedroom though the beams ran horizontally... NO problem was too big. And as these hiccups arose, the communication between myself and Gary (and the rest of the guys) was great. They really did a beautiful job of making sure the heat would get into every part of my home. For that I am sooo pleased. They also cleaned up after every workday. For that I am very grateful. Nothing was done without my approval.. they were courteous and kind, had a good sense of humour even with the other tradesmen who came into my home to do work. That sort of respect and congeniality makes them exceptional. They finished the work on-time, as scheduled and I missed them when they were gone. I look forward to using them again for duct cleaning... air conditioning. They'll always be welcome in my home. They're highly recommended.