If you are looking for a German kitchen that will last you more than 4 or 5 years, then my advice is to avoid Beckermann like the plague. Once the guarantee has gone, they just aren't interested. We made the mistake of buying a Beckerman 'Nevada'. These consist of foil wrapped units,and since our purchase, virtually all the units have become faulty with the foil parting company with the doors. Although this is clearly a known manufacturing fault, as it's out of guarantee Beckerman don't wish to know. They seem quite happy for their kitchen units to fall apart after this period and to let their customers foot the bill. Their customer services department is appalling - they initially totally ignored my emails and have been unhelpful since. In short, if you're looking for a good product that will last beyond the guarantee period, with decent after sales service, I suggest you look elsewhere. You will find you can buy a better product, with far superior customer service, without having to spend nearly as much money. In my opinion, Beckermanns are indeed a company to be avoided.
- Approximate cost of services:
- $18,000.00