Reviews

4/10

I built a house with Baywest Homes and Jade Stone is the supplier of the granite. Product selection is limited. The granite I originally selected did not looked anything like the slab they were going to install. Reselecting a new granite meant further upgrade and cost. Service was poor. It was difficult to contact anyone. There were delays and confusion. Granite was not installed in time and caused other delays. Final product was ok. Not impressed with the service or the product for the price we paid.

Approximate cost of services:
$15,000.00
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Company Response

Hi Cattleya, I'm terribly sorry to hear that you've had a less than perfect experience. We at Jade Stone pride ourselves in providing exceptional quality and service. If you wish to email me with further details, I would be happy to discuss. I can be reached at info@jadestone.ca. Best Regards, Ryan.

7/10

I built a house with Baywest Homes. Nuway was their supplier for flooring (carpet, hardwood, tiles) and kitchen backsplash. The appointment with the designer was very organize. I think she could've provided more options/recommendations. Selections seem limited. It was also difficult to get in touch with them after the appt. No good with returning calls after the appointment. Product is good, but service and selection is not as good.

Approximate cost of services:
$600,000.00
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