My wife wanted our carpets cleaned with short notice and decided to go with Chemdry because of the reviews here.
I gave her the Sq. Ft. of the total house as a guideline and they gave us a price over the phone.
I thought the actual cost would be less because we were not having them do under the beds or move furniture.
Plus our main floor is all hardwood.
She also asked to do a couple of chairs and was told no problem, for a bit extra.
They showed up on time but when they did the final quote, the cost went up from the estimate.(for less Sq. Ft. than was asked for)
Since she really wanted it done that day - she went ahead.
Towards the end of the day, they then informed her that the machine was amlfunctioning and didn't have time to do the two chairs and took a nominal fee off.
They did do a good job on cleaning the carpets but in my opinion leveraged the convenience and overcharged.
I'll be doing more research before I trust the reviews on Homestars in the future......