We purchased a new Ashley king size bedroom set. It was delivered as promised but a foot-board draw was damaged. We contacted the bedroom store Customer Service one hour after delivery and they ordered a replacement immediately after we sent photos of the damaged part. UPS delivered a new draw in just over a week. Now that is great service!! We wish other retailers could follow this example. We will certainly visit the Bedroom Store for any further furniture needs.
- Approximate cost of services:
- $4,500.00
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- Company Response
Hi Geoff.
Thanks for the review and yes our customer service is diligent in resolving issues in a timely matter.Thanks for your business.
Jeff Reynolds
Owner.