We bought from Reliance because of their warranty offer and good product. We purchased a Carrier Furnace , the Carrier A/C above 13 S.E.E.R. in April 2017 very happy with the install Jonathan and Randy were very professional and efficient. Bad point: paperwork! We were promised 2000$ incentive rebate from Union Gas and 650$ (250$ furnace 400$ AC) for the O.P.A. rebate. Got the 2000$, received confirmation for the 250$ however the O.P.A never got the request for the 400$. I have contacted the representative by emails since May. Even called the Reliance office no answer or follow up! Getting frustrated with these follow up.
- Approximate cost of services:
- $9,105.00
- Company Response
Hi France,
Thank you for taking the time to share your experience. I am so pleased to hear about the great installation and would be happy to help with your remaining rebate issues. Please email me pkirby@reliancecomfort.com and I can assist.
Thank you,
Penny