gomez8222 in Etobicoke, Ontario Canada M9W6L4

I highly recommend LBP, (I would not take the time to write this review if I didnt). I did do quite a bit of research & looked at many other companies BUT LBP really stood out, the Lead Tech/Owner Leroy seemed like a genuine honest man, as it reflex in his reviews. Leroy gave me a fair market price on the unit and installation, plus a great warranty on parts and labour, when i called him several times and spoke, he was very patient and answered absolutely all my questions, there was no pressure at all. Other companies, via just my email correspondence, where quite frankly border line rude, especially when i asked numerous questions, while some made grand promises & spoke of customer satisfaction (even though with these companies there background was weak - they were only in business for approx one or two years and really didnt have solid history/reviews that i could find to validate what they were telling me, just didnt feel comfortable going with them, knowing that without experience, how do i know they'll be around when if i need them), there was a couple of companies just were not accommodating to my schedule (unlike Leroy, who i mentioned i had a family a 5 with 3 little ones under 5, and we really needed AC soon, i told him my available dates and he was able to accommodate me). One last thing, of all the companies that i canvassed with my phone number attached to my email, LBP was the only one that took the time to actually call me and speak with me. So, after all that i went with LBP. I had my unit installed recently & was very impressed with the entire experience, his technicians came over on time, they were very professional and polite, they very knowledgable techs, answered more questions i had as the job was being done and upon completion. Monitoring there progress I could tell they generally worked hard, and really appeared to care about the installation and had passion in there work. Prior to them leaving I closely inspected the installation, Im not a technician but i could tell they did a very clean job, it just looks perfect. One of the tech even took the time to register my unit and the coil on line with the manufacturer to insure my warranty was in place. Finally before the tech's left, and even though Leroy dropped by several times during the installation he took the time to call me to let me know that LBP stands behind there work and product and not to hesitate if there is any future issues, concerns or question. From my experience with LBP I highly recommend this company and rate them 10 out of 10. Im a very satisfied customer. *Last thing, you can inspect my picture, you can see what a clean and professional job they did. Thank you LBP. Sincerly, Rick Gomez