On Nov 15th 2008 my husband and I purchased oredered two Rowe chairs for GH Johnsons's and a Rowe sofa from another furniture company in Toronto and were told by both that it would be 6 to 8 weeks devlivery due to the pending Holiday season. On Dec 18th I called GH to find out the status of our chairs, I was told they would pull up the file and give me a call with an update by the next day......did not hear back. The following week of Dec 22 we received a call from the other company letting us know our sofa was in (same manufacturer). Today Jan 9th I called GH to follow-up on our chairs and was told that apparently our fabric choice is on back-order and that they will contact their rep and call me by the end of the day with an update. I'm not impressed that we were not contacted and informed about the delay espcially because I called with an inquiry 3 weeks ago........ Needless to say i'm hoping not to still be waiting for my chairs in a month or two.
- Approximate cost of services:
- $1,800.00