Alison Rose, Toronto

I can recommend Brannan's Appliance Repair without hesitation based on more than 8 years of experience, and four appliance repairs, including a fridge, a dishwasher, and two clothes washer. Steve is an expert repairman. He is clear, responds to calls promptly, is well organized, informative, estimates accurately, and gives good advice. He is concerned about the environment, and is bothered by declining manufacturing quality over time. He'll advise you what to buy and whether it makes more sense to repair or replace. My most recent call to Steve Brannan was for a clothes washer repair. My favourite repair was also a washer repair during which he removed an underwire and a paperclip that had worked their way through the drum, down the drain pipe, and into the pump. He saved the machine and taught me how things really do disappear in washing machines! Long before I was a home owner, I listened to Steve on a call-in show on CBC radio about appliance repair. I appreciated his informative comments on the quality of appliances and his solid, common sense advice on repair even though I didn't own any appliances. He was also recommended to my by a friend. He's great.