B & F

Our home has been greatly improved and couldn't be more happier. We can't say enough about the service and product. In the summer, when I met Ken, the sales manager for the first time, I was impressed by his punctuality, professionalism and respectful attitude. He patiently went through an explanation of the parts, benefits etc of vinyl windows, as there is a lot to know! We had already had 3 other companies visit us before Window tech, but Ken was the only one who had made the effort to bring along window samples to show us. He methodically explained the components of his window samples to us. We were impresses by the quality of the vinyl, German locking system, and glass. He answered all questions in detail. Later, whenever we contacted Ken via email, he was prompt in his responses. We decided to choose Windowtech because of the quality of the windows and the competitive pricing. We visited a neighbouring house to view their new windows and we were very happy with what we saw. Within 2 - 3 days, of signing, the installer arrived to measure the windows and exactly as promised, 5 weeks later our windows were ready and the installation date was set. The team of installers worked for two days on our house. They ensured that beds / carpeting were covered with tarps, they swept up the installation debris and ensured that my yard was cleaned up before they left. No more drafts! Besides being beautiful windows, we don't feel any chill...should have had these windows years ago! I have been very pleased with the follow-up service that Ken and the team have provided. Immediately after I called Ken to discuss a few touch-up needs, he visited on a Saturday morning to address my concerns. The following weekend, a representative from Vinyl windows was at my home to complete the touch ups. The next day, a rep. was at my door to return a screen that needed some adjusting. It's great to find a company that stands by their product. I have since recommended Window Tech to my sister who has made an order with them. I speak highly of Window Tech to anyone who is interested in new windows!

Bought a refrigerator for my 80+ year old mother, had it deliveried to her condo. I would have thought the delivery would include installing the handles on the refrigerator, think again. Have problems with the handle and now I have to contact bad boy..

Only cleaned about 10% of eavestrough . Would have been nothing if I haven't noticed that they pretended to clean the back of the house. After that I stood outside and watched them. Even watching them they went up one side of the house ,scooped a bit of dirt and went on the other side of the house and did the same. They told me they were finished , argued with them a bit and realize they weren't going to clean anymore. At that point I just wanted then out and just wasted $49 + tax Basically they wanted to get more business by the 15pt inspection . Don't expect to have your eavestrough cleaned, but rather a scare tactic to spent more money with them.