Lee from New Westminster

Buyer beware! This company Door Express has an "F" rating with the Better Business Bureau and I got a taste of why. I ordered a Pre-hung fiberglass door at the beginning of July 2014 and was told it was in stock and they would have it cut to size and ready the following week. Two weeks later they phoned and said it was not in stock and they had to order it. Nine weeks and several phone calls later (none of which they returned) they called to say it was ready. When I went to pick it up I had to get them to change the substandard sill they had installed. If you are going to deal with this company be forewarned.

We are very happy with the price. Kelly, the owner, is knowledgeable, experienced, and professional. His crew was friendly and hardworking. The contract we signed prior to the work was the price we paid when the work was completed. Kelly was responsive to phone calls and questions. The work was completed quickly and efficiently. Great job on clean up. He may run late some times when he says he's coming by but the job gets done. Our roof really looks good.