Susan

We recently had three different bay window treatments completed by the Drapery Shop and we were very happy with the experience and the results. First of all, the whole process was professional and transparent -- fees, receipts and credits for the initial visit/measuring were all made clear, as was the timing of each visit and installation, and there was no "upselling" to pricier options. (Christina discreetly let us know when our attention turned from some cheaper fabrics to more expensive ones so there wouldn't be any surprises.) The staff of The Drapery Shop are definitely of the "measure twice, cut once" school -- in fact, they literally came out to measure twice just in case some other renos had affected their initial measurements. We got the advice and products we needed based on each different window and room; for example, we had the same curtains installed in the living room and dining room, but in the dining room, where we never need to close the curtains, she advised side panels only with the sheers, while the room with windows that face the street got full panels. Christina spent a lot of time at our home looking at our rooms/paint colours and going over different options. She brought a ton of swatch books to our house and we also visited the showroom twice, which helped with picking out rods and pleat styles. Her advice was unobtrusive but insightful -- we definitely didn't feel we were being steered towards a particular look, but when we needed guidance she was able to give it to us. Most importantly, the end result is gorgeous in every case. We went for two quite different looks and styles and both were perfectly executed and look better than we had dared to expect. They're really beautiful, suit the rooms and operate smoothly. We will definitely turn to The Drapery Shop for future work and would recommend them to others.

I came here to consider a custom couch and ended up buying one (down cushions, modern styling) from their (large!) floor model showroom. I have never owned a nicer couch! True, if I bought it custom-made, it would have cost about twice as much, but now that I've experienced this level of craftsmanship and originality I'd probably pay more for it. As it was I got a modern, stylish comfortable couch that everyone loves for about what I would have paid across the Gardiner at Ikea. I will say that as someone who is not used to buying custom furniture I found the place a little overwhelming -- there are just so many choices, books of fabrics, etc) but I got the impression there was help/advice around if I needed it. Luckily I went to look at floor models and I didn't have to make any choices besides which of two models I liked best. Delivery was reasonably priced and on time, etc. Ask to see the floor models!

I just joined Homestars and although it's been a few years since Dinno installed my Ikea kitchen I thought of reviewing him last night when my family was gathered yet again around the kitchen island. It was Dinno who looked at my original plans and pointed out that I could have a much more user-friendly shape to the island with a few changes. Then he figured out how he could use the standard stuff I could get from Ikea to make that vision work. So, as well as doing a perfect job on the installation (I've had zero problems with the drawers and cabinets after more than two years of heavy use) he made a big difference to the functionality of my kitchen. Also he was pleasant and honest and reliable. Sorry I didn't review him sooner!

We hired Jacob and his team this spring to deep clean our house and were very happy with the experience. The whole operation was incredibly professional, from the accuracy of the estimate to the quality of the work to the politeness of the crew. In fact the only surprises were good ones. When Jacob saw us cleaning up our porch (not part of the estimate) and dealing with cardboard and about eight or ten garbage bags we'd filled while tidying up for the deep clean, he offered to take all the junk and recycling away for us. Later I came outside and he was cleaning and vacuuming the porch himself! We were having a party that day so he worked with the team to prioritize, making sure all the important stuff was done by the time we had specified. The place looked terrific and of course the places I don't usually see -- like the tops of my cabinets -- were all deep cleaned and grime-free. This struck me as a company that takes pride in exceeding your expectations. I would definitely use them again.