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On Tuesday, July 16th, 2013, I had the wonderful opportunity of meeting with Sandip of Furnace King. Upon his first greeting, I felt quite at ease that he was an excellent representative of a reputable air conditioning company. Being a newly separated mom, I was a little hesitant at first, about making such a huge decision to purchase a ductless air conditioner with a company of whom I had not heard. Sandip made me feel at ease, as he fully explained about his career with Furnace King and the history of the company itself. He then shared about all the benefits and cost savings of the air conditioning unit. He showed me, in depth, the different options I had for which unit would be most beneficial and I was amazed when he said I would be able to defer the payments as well, for one year! He also followed up during the week after I made the decision to go ahead with the installation, to make sure I felt relaxed about the purchase and if I had any further questions. Being an extremely hot week of the summer, we needed the air conditioner within good time and only 4 days later, very promptly, on Saturday, July 20, 2013, Mike and his team, arrived at our home right on time at 8:45 am. He also, was most pleasant and courteous, along with his team of colleagues in training. They even laid the red carpet, (and I am not even a member of famous celebrities !!)to protect our floors and carpets and worked diligently for 6 hours, explaining how the A/C unit would work. Mike also made suggestions, as to how we could change the look of the walls, as some extra piping had to be moved to accomodate the wiring. As well, I didn't have to worry at all, as the old unit was taken away by Mike, which was one less thing for me to think about! We wish to send both Sandip and Mike, our sincere thanks for a job well done and for making our home very comfortable with the new air conditioner. We would be most happy and will be sure to forward their names along with Furnace King, to all our friends. As well, we received the free coupon for a trip for two, which hopefully my family and I can use very soon! Many thanks again, Mike and Sandip.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for your feedback Cristina, I'm glad Sandip and Mike made your experience so pleasant. We are committed to making sure you're just as happy with us right now in all future experiences with our team. We appreciate your recommendations, and I'm glad we were able to get you out of the heat. Thank you for choosing Furnace King. Sincerely, Anthony Damiani.