Reviews

10/10

I have no problem of recommending Total Security Co to anyone including friends of families. I spent a lot of time trying to find the right security company to monitor my security alarm system for my house. I saw lots of great reviews from people who have their work done by Ray and his company but I still wanted to look further and see what’s the best company out their for my house. All other companies that I have spoken to are just like everyone else who wanted more money from you. Ray not only educate me of what I might need which is up to me if I wanted or not but also making sure that my needs are met with securing my home. I make my decision after talking to Rayin one week because he was there anytime I have a question regarding security system and this is before I even said that I will go with his company. The customer service from Ray is beyond amazing and professional. I will highly recommended Ray and his company to anyone who is looking to have this kind of work done to making sure that you, your family and your home are secure. Thanks again Ray.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

GOOD MORNING RAFE
Thank you so much for your generous testimonial and also very much appreciate your business and support
I look forward to providing you service and solutions for your home and business needs for many years ahead

cheers
Ray

1/10

They came and installed the railings on the wrong side of the walkway. When I called they said they will come and fixed the holes and two years later the holes is still not fixed. I would never recommend Architectural Iron works to anyone. They were never on time and never believe what they will tell you. They are only interested in your money.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review and feedback.
We aim to please and satisfy all our valued customers from any project we do. We provided and installed the first part of your project without any issues and yet you didn’t mention this in your review. Since we did such a great job the first time, you called us back and we were honored to come back to a happy customer. You added the second part to your home and we didn’t even charge you for some of the added cost of the second job since you were a happy returning customer. Unfortunately our employees happened to have made a mistake even though somebody was home and could have stopped them. Asad came to your home since you have made the complaint and saw that the workers tried to fix the issue. We did and continue to apologize for this incident and we are trying to work with you to get this issue resolved and fixed.
Thank you for your feedback