Fred

Heat Pumps seem to be very popular. Our neighbor has one and they love it. We went with L.G. Home Comfort because we got a better price. We were NOT told that if the power goes out, that you have to manually turn the furnace off and on to get the furnace to work again. So if there was nobody home for a day or two (or longer) you would come home to no heat and very possibly frozen water pipes. To fix this problem, they are going to charge us over $600.00. It should have been installed this way from the beginning. We recommended this Company to a friend down the road, and she is having the same problem. She can't even go away for a week to help a sick friend for fear of leaving her home with possibly no heat. We have never heard of this problem with any other heat pump except from this Company. They need to fix this problem at no charge and not install Ecobee thermostats in the future. DO THE RIGHT THING L. G. Home Comfort. Laurie & Fred Davis