My pool collapsed after 7 years. The steel panel rotted out between the inside liner an outside coating directly under where the holes were cut for the return water and skimmer basket. It looks like it wasn't sealed properly and allowed salt water to leak inside. The pool is intended for salt water and was installed by Boldt. I called Boldt to try and get someone to visit to assess what happened. After several attempts I finally talked to the service manager, emailed him pictures and was waiting for him to discuss with the owner and get back to me. Several calls and 2 months later I was told the owner is very busy and difficult to get a hold of. I was really looking for someone to assess the damage and tell me what went wrong. The pool warranty is only 3 years, but I expected to get a lot longer life. Never any issues with the liner, just purchased a third saltwater chlorinator for just under $600 just before it collapsed. I purchased everything I ever used for that pool from Boldt but I will never step in the store again. My advice if your going to purchase and above ground pool: Talk to them about warranty on faulty installations and verify the installer knows what they are doing.
- Approximate cost of services:
- $5,000.00