BigFatBelly

Terrible customer service. Spent 5000 on appliances. Called sales on the morning of delivery, concerned about height of fridge. Was directed to inform delivery guys, have them bring it in and see if it fit. If not, have it put back on the truck and we'd exchange it. Guys unpacked it. Brought it in. Back just fit under the cabinets. They left it 18 inches from the wall, took the old fridge and left. I tried to slide it back against the wall. Wouldn't go. Top of fridge hits cabinets as it's slanted to the rear. I suspect the delivery guys modified something to lower the back so it would fit and they wouldn't have to put it back on the truck and return it. The only height adjustment is on the front legs. Problem is it's on the wheels at the front and can't be lowered, only raised which would slant it even further. I contacted Derek in sales immediately. Been in runaround hell trying to sort it out since. I had to raise my cabinets so it's not sitting in the middle of my kitchen. Now apparently im stuck with a brand new fridge that can't be leveled. Recieved an email this morning saying they're doing nothing because it's been plugged in. What was I supposed to do? All my food was removed from the original fridge which they took. It had to go somewhere and they lead me to believe the fridge would fit.