Christopher

I had sewage back in my basement due to a heavy rainfall. Most of it collected in my shower and then it came up through my toilet. It was around midnight when I discovered it. I used the app to get in contact with Rooterworx, because I work overnights and it sewage backup was contained in the basement bathroom. I made an appointment for the between 1-2pm the next day. To, my surprise that they actually on-time. Which is always welcome, when you have to stay up to wait for someone to show up. The gentleman explained what he was going to do and why the sewage backup occurred. After, they snaked it and scooped it, everything worked as he promised. The scooped revealed that I had a crumbled clay pipe, because my house is over 35 years old and the roots from trees on my property and blocked the extra of the water and other stuff to exit, so it came back into the bathroom. They also explained what the next move will be. I am also grateful that they cleaned up a bit of the mess in the bathroom, before leaving also.