Where is my $9,000 deposit refund?
I cancelled the contract after 7 days because I was not getting answers regarding whether the roof would be bat proof or could be made bat proof. Bats are a significant health hazard and this looked like it may be a bat friendly roof design. The contract states that a Buyer may, without any reason cancel the contract within 10 days from the contract date. The President of the company confirmed the cancellation and the secretary said that the credit card refund would be done the next day. The credit card company told me it may take up to 120 days if the company's bank co-operates. I like this company's roof but now after this experience, I am beginning to question the value of the roof warranty.
- Approximate cost of services:
- $48,500.00
- Company Response
Hello, after many years in business we have never had any indication of any problems with bats with our roofs. Our warranty is very trustworthy and this can be verified by hundreds of satisfied customers.