William and Barbara from Mississauga

Cliff our installer replaced the Main Shut Off Valve and replaced Moen Trim Kit and handle. He was pleasant, knowledgeable and took the the time to explain to us what he was doing. We were very satisfied with his workmanship and would highly recommend him.

We were met by a very pleasant and knowledgeable sales person who told us of his extensive knowledge of the door and window market (Spiros). He asked us about the style and colour of the exterior of our home and was able to show us in catalogues door styles that would be suitable. He was then able to show us sample doors that were in his showroom. This made the selection process relatively easy. He made a point to show us the working mechanisms (locks, handles hinges and dead bolt appliances). The door was promised in ten weeks and was delivered on time. The installation was made when promised and completed within two hours.. The installers were pleasant, efficient and cleaned up the work area. We are totally satisfied with the service we received at the show room, the advice we received in the selection of the door and the friendly service and careful work of the two installers. We are entirely satisfied with the value received for the price paid for this product and would highly recommend GEM Windows and doors to anyone seeking their product line.