Reviews

10/10

Shortly after moving into an older wartime bungalow in South Etobicoke, the term "Move-In Ready" or "Turn-Key" does not apply to this home any longer. After a drain back-up nearly two weeks ago, and the original diagnostic of root infiltration into the existing clay pipes, it was determined that this job was necessary before going any further. From the moment they walked through the door, Drain Works have been nothing but up front and fortunately brutally honest about the condition of the piping inside and outside of the home. The work crew worked diligently, the on site supervisor got right into the muck of things, and the area supervisor's were very helpful during this time of unfortunate circumstances. It is very endearing to see that the company gives back through charitable donations at the end of each job, a full video-recorded inspection was provided, and a lifetime warranty that is transferrable to the next 'lucky' owner of this house is a definite bonus selling feature. Thank you to Frank, Armando, Walter and his hard-working ukrainian crew to ensure everything ran as smooth as can be. Definitely a reputable company, would highly recommend.

Approximate cost of services:
$3,500.00
Any advice to offer fellow homeowners facing a similar project?
Get three quotes, discuss the quotes with Drain Works, to ensure you know exactly why the other quotes differs from the quality that only Drain Works can provide. Also, request a video recording of the work done, it was a nice bonus to have after the job, and it alleviates the initial pain of seeing the amount paid in full. If you are a resident of the City of Toronto, ensure you check the Drain Grant rebate policy.
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Company Response

**Thanks Michael & Andreea** It was a pleasure reading your review. To be in such high regards shows us that our efforts to go above and beyond were definitely appreciated. We look forward to being the plumbing and drain service providers you rely on in the future should you require our assistance again. We would also like to thank you in advance for any referrals you make on our behalf. You are a valued customer, thank you for choosing DrainWorks.