Just a warning about this company. They took my deposit and now refuse do the work or refund my deposit of $4500. Full transparency I did have to reschedule the job a couple of time because of family issues. However that does not give the company the right to basically take my money. I just want my deposit back. Please be wary of this company.
- Approximate cost of services:
- $15,000.00
- Company Response
*UPDATE*
1. The client was refunded for the outstanding amount
2. Delivery of Vanity and counter top has been scheduledHi Lucrecia,
First and most importantly, I hope all is well with you and your family.
When the contract was signed back on February 29th, 2024 an Invoice for $6,553.00 +hst was submitted, to which $3,275.58 + hst had been paid, which accounted for roughly half of the initial invoice amount. Though the full amount was not cleared, we still proceeded with scheduling, design consultation and procurement of materials in good faith. Unfortunately and understandably, you had to move the start date along, to which we had no objection. Sadly, we were informed the day before our start date that you had to indefinitely put the project on hold. Fast forward a couple of months, you reached out to us and we were informed that the scope and budget had to be cut, to which we agreed. We then set s tentative start date for July of 2024, but due to circumstances, I had requested a hard start date of Aug 5th, which brings us here.
The vanity (budget $2,300 +hst and Faucet $250 +hst have been procured and stored for you. Though the faucet is returnable, I am unable to return the vanity. We are still fully committed to you and your project and await your start date confirmation.
I do hope to hear from you soon.
Marko Furlani
Urbanest Construction