Reviews

10/10

We had some damage to the vents on the gable ends and had heard raccoons on the roof, but the openings did not seem big enough to think they had been successful. We were wrong - apparently they only need a hole the size of a grapefruit to get in and can dislocate various parts if needed. Anyway, they did have to come back a couple of times (price includes getting them out no matter the repeat visits) and we finally heard babies just last night so this is why the mother hadn't left through the one way traps. They were in a very difficult spot over the bay window but Josh was able to get at them from the soffit side. Just waiting for the mother to come out to get her babies from the 'baby box'.

Approximate cost of services:
$600.00
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Company Response

Hi Jeff, it is true that raccoons can fit through some pretty small openings. Thank you for explaining that we do not charge for extra visits, the price we give is the price you pay! Usually we can solve most problems in a couple of visits but sometimes baby season can throw us a curve. Thanks for your informative review and for your patience. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!

10/10

Our roof was last replaced 20 years ago and we had one minor leak last fall that I had patched, but the roof deteriorated more quickly from that point on. Long story short, I hadn't moved quickly enough and was only in the process of receiving estimates when the 126mm rainfall made many fairly severe leaks. Titan had already given us an estimate so we selected them based on a very favourable estimate process (very professional, modern, organized and knowledgable about the products and services and a competitive price) very shortly after. Knowing the condition of the roof they made a great effort to fit us in before the next rainfall and were also prepared to tarp us over if needed until that time. We were very pleased with the work and the quality of the finished roof which was also installed at the peak of the last heatwave. Ryan was very helpful through the whole process including stepping in to work personally on this job to get it into the schedule and addressing our followup questions. Would definitely recommend.

Approximate cost of services:
$6,000.00
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Company Response

Thanks for the great review Jeff.
Unfortunately a lot of people had major water damage with the storm you are referring to. I'm glad you found us "professional, modern, organized and knowledgeable", We always try to give priority to customers who have leaks and major roof damage as we understand how stressful waiting for work to be done on your home can be. I hope that you will recommend us in the future.