Called the office at about 12:30. Advised that technician would arriving between 13:00 and 14:00. All work was complete by shortly after 14:00. Fast service though quite expensive. 20 minutes work for approximately $300.
- Approximate cost of services:
- $300.00
- Company Response
**Thanks Dan** We appreciate your review and your input. Just to clarify though, at DrainWorks we always charge by the job and not by the hour. This allows us to provide exact and to the penny pricing for your approval before we begin any work. This way there are no surprises and you are always aware of the cost of the job, regardless of the time it takes, even if it takes longer than anticipated. Also of significance is that the cost of work at your home was not $300, but rather $265 and we did spend much longer than 20 minutes on site at your home. DrainWorks’ technicians are efficient with their time so we don’t have to unnecessarily waste yours. We arrive fully stocked and prepared to handle the work on the spot rather than waste your time by needing to run to the suppliers. With DrainWorks you get quality service with effective results in less time than with someone who is inexperienced, inefficient and unprepared. We do value your business and look forward to being your plumbing and drain service providers in the future should you require our assistance again.