When moving across the country, one must first understand that it will never go perfectly...these are just the facts of life. We hired Atlantic as a replacement for another moving company who were 2 days late, rather unapologetic and had what we considered a rather un-Noble set of business ethics - you can do the math as to who they were. In direct contrast, booking agent Farrah, when informed of our predicament was not only helpful and understanding but made every effort to have Atlantic make up for some of our lost time and a van arrived within 2 days. The movers were helpful, efficient and well organized and loaded within 2 hours. When everything arrived in Niagara, it came on the day and time specified and although there was some damage - from what I assume was a slightly hurried morning loading from storage (it was not a well packed truck that day) - the process of settling the claim with Anita at Atlantic has been handled professionally and with a level of kindness and service that is refreshing in this day and age. While I will point out that there is a common thread in this postings that Atlantic needs to focus on improving on some carelessness in the actual delivery process, I wouldn't hesitate to entrust my belongings to them again in the near future.
- Approximate cost of services:
- $3,000.00