asdfsdfsdf from Edmonton

Payed over 1000 CAD for warranty only. Samsung LCD TV gone dead, 3 weeks, 7 phone calls so far, promises after each call (provided that I explained them that I have purchased in-home service, which means I WON'T return the TV to the Brick or to their "nearest service center", which is 100kms from where I live) but at the next call they don't see any work orders under my name. I'm from Europe, where a company like this would be paying HUGE fines for not providing the service they claim to provide. Is there customer protection at all here? I will stay away from TransGlobal service or The Brick in the future.