Pete

We were interested in having a heat pump installed in our home. Philip came to our home to explain the equipment and the installation process. The hvac techs came and installed the equipment in a professional manner on the quoted date. They were prompt quick and efficient. After the techs left we noticed a few issues. 1- drain from the condensate pump was not installed into a proper drain pipe, 2- we did not receive a condensate pump and filter as listed on the completion report 3- completion report had a signature that was not signed by us 4-the hole which the heat pump lines exit through the wall was not sealed. Now Philip will not answer phone calls or emails . Buyer beware