JAT in Mississauga, Ontario Canada L4Z2L3

I had a chimney that needed repair and had bricks breaking away from the top. When Stan came by for a quote, I explained the safety concern I had, considering my kids went out on the patio below the chimney. Stan fully understood the safety risk and explained that he would make time in his schedule to be out the next day and he showed up. However, he was slightly short bricks so he promised to come the next day and HE DID! Stan is a true traditional craftsman who explained everything thoroughly and kept his promise every single time. I was so pleased with the end result, timeline for completion and price. I would recommend him without hesitation, he is a true rare gem that also has a great sense of humour.

Not happy at all. WARNING: Please be home during any window installation. I watched the installer and called him out on numerous "cutting corners" from being cheap on insulation, sloppy caulking, window having huge gap on one side and tight to brick on other side. ..I could go on and on. I required service thereafter. What a joke...4 times out to fix things and from showing up on days not confirmed, to work order missing info told to phone CSR, sending wrong guys out to fix (NIGHTMARE) etc. Brian V. (Sales) should not promise the world as the company does not deliver thereafter.