Reviews

0/10

This company did my original install when the house was built. 5 years later I have a leak and called for an Emergency repair. They stated that they would only come out to the job for a minimum of $295.00 up front and demanded a credit card number before proceeding with the service call. I gave them the number and waited for them to do the work. I phone several times to confirm the status of the job and when I could expect them to arrive. After to weeks of no service, a leaking roof, ignored phone my calls and messages, I called another company who came the same day and conducted the repairs. Their inspection also indicated multiple problems and faults with the original install of my shingles by Jayson Global. A call to my builder and a re-direct back to Jayson Global was fruitless. All they wanted to do was defend their work and offered nothing in the way of mitigating their sloppy work. Do yourself a favour, stay away from this company. It might look good up front, but later on down the road the true quality of their work and service will be realized. Complete fail.

Approximate cost of services:
$295.00
2 of 2 people found this review helpful.
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Company Response

Hello Trev

Sorry to hear about your experience. I will take your comments and apply them to improving our customer service so this doesn't happen in the future.

Jonathan.