Tejal

I purchased my mattress from Sleep Country five years ago, investing over $1000, expecting durability and reliability. However, despite using a supportive box spring and bed frame, the body indentation has exceeded 1.5 inches deep, clearly meeting the criteria for warranty coverage. Yet, I was shocked to find out that even though the mattress's sinking surpassed the threshold, the warranty was voided due to minor staining. This rigid policy demonstrates a lack of consideration for customers who have invested significant amounts in their products. I would not recommend Sleep Country to anyone, given their unwillingness to stand behind their products and prioritize customer satisfaction.