Marian Tonner from Aurora

I really can't overstate how well this project went with GoldStar Windows. We contacted three companies to bid on replacing our 25-year-old windows. GoldStar beat all their prices by a considerable amount. I was shocked that we could install this level of product for less than $400/window. From sales consultation to final inspection, everything was professional and customer service driven. And best of all, the windows have transformed the look of our house... I'm sure they'll have a significant effect on our utility bills as well. Our sales rep Mike took the time to explain what they had to offer and how it could be customized to our situation. Unlike other companies, he didn't spend all evening with heat lamps and material samples trying to wow us. It didn't hurt that his final price was nearly half what the others guys were quoting. About three weeks later, Sergio and his partner Alex came out to install the windows. These guys were great... due to discovering some rotted wood under the old windows, they had to put in a 12+ hour day... staying until 9pm because rain was forecast for the next day. Both installers were 100% positive the whole time... never complaining about how long it was taking. They also adjusted their schedule so my 15-month-old granddaughter could go to bed at 8pm. In addition to all this, we weren't charged one extra dollar for the additional materials, including new fascia around the window wells and decorative woodwork below. About a month later, a GoldStar inspector Andrew returned to make sure the windows were functioning properly and answer any questions we'd discovered from using them. He also hung brand new shutters we'd purchased after our old shutters disintegrated (They were 25-years-old). In addition to all this great service, we have a lifetime warranty on the windows. GoldStar will even re-screen the bug screens for free if we bring them to the headquarters. It's so refreshing to find a company that really values the customer.