Complete foundation waterproofing and drainage system
Hi, My husband and I decided to have the old weeping tile system replaced around our house since we want to finish the basment and didn't want the old system to fail after that investment. Ottawa Building and Foundation repair did a great job at replacing the old system with the new draingae pipes and had no problems installing a dry well since we did not want a sump pump in our house. They did a great job and followed all the details listed in the contract, which included waterproofing and membrane material, new drainage pipes, window wells and backfilling with clear stone. I would give them a 4.5 instead of a 4 if I could. The only reason I would not give them 5 stars are just a few of the small details. There was a little damage to our fence post and a few small flower pots got broken. As well we needed some earth filled in at a later date because of some compacting which is understandable but then the earth was just dropped off in the street, so we had to move the earth off the street, ourselves. But overall a good experience. They completed the project in about a month.
- Approximate cost of services:
- $35,000.00
- Company Response
Thank you Micheala for your honest response and feedback. Leaving the topsoil on the street was and is not how we do things. I did look into it, our driver was instructed by someone on site to put it there. It may have been a misunderstanding, but in any case I do apologize. I had instructed them to bring the soil, spread it and put grass seed. It's very unfortunate it was left on the street. I only wish I would have known, I would have gladly sent a crew back to move it in place. This is a lesson learned for me, to always follow up.
Nathan