We bought a new dishwasher because the old one started falling apart (leaks, broken handle). We thought we could install ourselves after watching a couple videos and reading the instructions. We we able to disconnect the power but then after that, we were confused! Called a few places..Usually we hire contractors from the business we buy the product from (Sears etc), but we had bought the dishwasher via phone and Lowes requires us to physically be at the store to sign a paper to hire the contractors. Anyway, tried calling Sears home installation..no one answered, but I left a message for a call back which the system said they would do since they were busy - no one ever called btw. I also called a "baumler approved" company but they told me I had to hire an electrician first to disconnect, then their plumber would come, then the electrician can come back to finalize! I googled dishwasher installed and found this company, looked here on homestars at the reviews and decided to give them a shot. I'm glad I did! There was no extra charge for coming out on Canada day. The technician was on time, very nice and made sure his work was done properly by testing for leaks after. He also explained to look for leaks over the next few days just in case and to call him if any do appear. He did a fine job installing the dishwasher and I would definitely call them again in the future.