Alan from Vaughan

From the moment we met "Ilia", I knew I would use Gold Star Window. However, I did my due diligence and had other estimates done. Gold Star prices are very compatible with others, plus their customer service was at the TOP of a NOTCH and that goes a long way for me. Ilia was so approachable and likeable. He never tried to up-sell us anything. He loves the product and it shows. He followed up with us several times over the weeks, starting from the day of the estimate and until we got approved for financing. Gold Star windows have a very unique look and there is nothing on the market today that even comes close. Ilia understood our desire to keep the look of our older home and walked us through the many options they have to offer, which worked perfectly for us. Once we got approved, things moved quickly. They measured the windows twice, two different guys, to make sure everything was accurate. I loved this! I loved knowing these windows were made right here in Toronto. About two weeks later we got a call from the office that the windows were ready to be installed. This process was amazing. We had a four man crew in our house from 8 am until 8 pm. It was a long day for them but they were determined to finish the job in one day. They were efficient and professional. We were in and out all day and I never observed any laziness. They worked like mad ALL day. The crew cleaned up all the mess when they were done, in no time. They hauled out all the old windows for us as well. I am still getting used to my new windows. They look sooooooo different from my old aluminium ones, but I am excited. I Love Gold Star - quality product and the top of a notch customer service.