SBartlett

They installed my new furnace and hot water tank, which I'd bought from a family member in 2014, who was a wholesaler. Two years later, they felt that they couldn't repair my hot water tank, so they replaced it, ignoring the warranty; despite it being a top-end appliance. Then, in 2023, they charged me $700+ for an igniter on my furnace. A month later, my house was freezing again. When I called them, they refused to come by; saying they'd fixed the problem. I then had a competitor company come by, the same day and they discovered that the settings were a mess, but a simple fix. Recently, I once again had a hot water problem. Again, I called a competitor company and they fixed it the same day. I've owned two homes in the past 35 years and it's only recently that I've had problems like this. They are also very sloppy in their invoicing...as in, they should be listing the part description, cost, and mark-up. You are definitely taking a chance if you hire McCance!!