Paul from Cambridge

Tried to get comfort exchange. then drivers that were picking up and delivering said there were defects, although that never said to us. Now they say it is a warranty issue and wont give us the more expensive mattress. Say we will have to go through customer service. I phoned store and they said we have to go through customer service. I said if it is a warranty issue that you say now why would you not take the mattress and leave us the one we paid extra for. Long story short hopefully we will get new mattress that we paid for and they would not leave. What service and lots of run around. Never again here.