Scarborough (Bendale)

This was the second time that we had Lou Spada and his crew from DrainWorks work on the drains. When our last emergency was taken care of, Lou had spoken to us about proactive work that would be a good idea, and the tree root issues we had. This month we went ahead with the suggested work. Our experience was just as positive as the last. The work was extensive, and even with more record setting rain and fierce storms, was finished in only two and a half days, the entire sanitary line was replaced up to the city line. I was impressed again with the professionalism of Lou and his crew, their excellent work ethic, and their ability to adjust with the peculiarities of our house's plumbing and drains. This is not an easy property to work on, it presents challenge after challenge, but the crew was never stuck or complained, they got on with it, and did it right! I cannot say enough about how professional and prompt the crew was. Mr Spada is also more than willing to explain what is wrong, how it will be fixed, the options, and the results. I've made the same recommendation many times to friends and family.

We called for services, after we had a problem with our drains in the basement, and the dispatcher was very helpful, promptly sending out a technician to diagnose the problem. Our services were provided by Lou, a dig supervisor. He examined the system, and explained the cause of our problems, and explained what would be required to resolve the breakdown in the pipes. The next day he arrives with a crew to commence the repairs, and explained each step of the process as it was going on, as well as the further repairs he felt would be positive for the future of the house's drainage system. The work was done very quickly, and very well. I would have no hesitation about reccomending Drain Works to anyone who needed such service, thank to the excellent work of Lou and his crew.