Reviews

10/10

Expressrooter was very professional and got the job done in two days in the middle of frozen winter. Clean up was exceptional and the site manager was present each day as well as when the city inspector came. He was very knowledgeable and informative, explaining every step in the process in a very clear way. We certainly made the right decision in calling a reputable, professional, and experienced team.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your great review!
We are thrilled to have been able to address your plumbing & drain needs. We work extremely hard to deliver professional and excellence while providing skilled service. Thank you for taking the time to submit your feedback, it truly was a pleasure working with you. Thank you for choosing ExpressRooter Plumbing!

10/10

George and Cy tried to accomodate our needs as best they could. Their team was efficient, on time and they listened to our concerns. They provided good service and customer support. We are pleased with their service and recommend them.

Approximate cost of services:
$0.00
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Company Response

Hi Nick, Thank you for the review ! appreciate the business and all the best in 2012 !

10/10

Italo is the company owner and works on site with two other men. They are very polite, considerate, and professional. The work was done with a lot of care and precision, and in a timely fashion. Italo listened carefully to our needs and provided excellent suggestions. He had custom colours, the latest materials. We got the quote from the top dog on this website for the same material and same job and Italo came in at about half the cost. Recommended to friends who are also very happy with their work. They did an extremely clean job. Don't hesitate, these are the guys you're looking for!

Approximate cost of services:
$0.00
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Company Response

Thanks for the endorsement. It is always great to hear from our customers. Our goal is to provide quality work for a reasonable and fair price. Thank you for taking the time to comment.

Sincerely, Italo, Master Metal Men

10/10

I have an old bungalow from the 40's with knob and tube and plenty of junction boxes! The basement is being slowly gutted and renovated room by room and william (Bill) came in with a reasonable quote and some good suggestions for the TV/enetertainment room. He does the work himself in an efficient and timely manner with special attention to the details. He is easy to talk to and planning the work was problem free. When i decided to get a new electric range Bill even dropped by christmas eve to troubleshoot what turned out to be an easy fix. Nevertheless, He saved us from having to order out that night! quality work and professionalism is what Bill's all about.

Approximate cost of services:
$1,000.00
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First Review

10/10

Ryan Sullivan is a professional roofer. The owner of the company is on site doing the work and does not subcontract! The work is done on schedule, and is very clean and tidy. Ryan uses traditional roofing skills with hammer and nail. This technique requires a high level of skill and is difficult to find nowadays when most other companies rely on compressors which sacrifice quality for time. World Class Roofing was recommended to us by friends, and we highly recommend him to you! Ryan's quotes came considerably lower than other companies. We've had the roof for one year now, and it's beautiful! Ryan is an experienced, knowledgeable, reliable, and honest worker.

Approximate cost of services:
$4,000.00
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10/10

Bill advised us well on our choices for new windows and had them installed promptly, professionally, and with an impeccable clean up. We had also asked Bill about replacing our storm windows. To both our surprise, it turned out he had installed them decades earlier (we just bought the house). Instead of selling us new windows, he showed us that they were placed in the window incorrectly and told us that these windows, although old, are excellent and do the job as well as any new one we could get on the market today. Bill is an honest business man who really knows his product and he works for his customers. He did this work for us last year, and this year we hired him again. A pleasure doing business with Bill!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Terry did our home inspection for us. This is our second home purchase, and we found Terry to be vastly superior to our first home inspector. He arrived on time, was very thorough and knowledgeable. He showed a keen interest in his profession and he was very up-to-date in inspection technology. We valued Terry's expertise and his suggestions for future rennovations, antipating both problems as well as money saving solutions for us. I will definitely go with Terry for any future inspection and I highly recommend him!

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2.8/10

I have been purchasing the Furnace insurance from Direct Energy for about $300 a year for at least 3 years, with them only coming ONCE to clean. They will clean once a year, but I just mention this to show how little I have asked of them. They came to clean, and found a crack in the furnace exchanger THE SIZE OF ONE INCH OF ONE HAIR. I have CO detector on each floor. I have a 7 month baby on the 2nd floor. It was 2pm on a day of -20 degrees. By law they had to shut down the furnace! They would not provide me with heaters even for one night while I scrambled to get financing and shopped around for a reasonably priced furnace. The only way they would agree to giving me heaters WHICH THEY HAVE is if I bought their furnace! They offered a replacement at a price that was double what I eventually paid. I think direct energy was brutally unsympathetic. This is a case of a protection law gone awry as we never experienced headaches etc, yet there was NO concern about leaving an infant in a house on the coldest afternoon without heat. They just pranced out the door on their merry way. Direct energy is a huge company who just doesn't care!

2 of 2 people found this review helpful.
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