The repair guy shows up on my doorstep with a lit cigarette. Who does that? He put it out on the cement pad that my air conditioner sits on. This did not seem professional to me at all. Then he took two minutes to look at my unit, tell me it's broken, and charge me $100. That was it. Nice enough guy, but I don't think it's ethical to charge someone that much money for almost nothing, and come to the door smoking. When I do get a new unit, I won't be calling these guys.
- Approximate cost of services:
- $100.00
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- Company Response
Hello Wanda. I apologize for your experience. Please contact me at matt@thefurnacecompany.com so I can investigate this further. Thanks, Matt