I purchased a Italian made chair and was told it was real leather. We even took the service plan for them, but the leather started to sag and I called them and they said they will send a person. It took them around six months to finally send someone. When the guy came he said who told you these chairs are leather, we said the sales rep and he says I can tell you that 100% they are not real leather. I tried to contact the head office but no one seems to reply. I was misinformed and I think they should exchange the chairs.
- Approximate cost of services:
- $3,500.00
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