Paul in Toronto

Our experience with Freedom Pools and JL Landscape and Design has been terrible and similar to other reviews. Engaged in May of 2023 and only a fraction of the work has been done even though they received most of the installments. Constant excuses as to why they are delayed, not showing up to work and most work done is of poor quality in our opinion. It is now winter 2023 and they have essentially left us no choice but to involve a lawyer and report the owner and his companies to the authorities as they refuse to provide a partial refund even though they did not finish the work...... The experience has been very stressful and unprofessional. WE DO NOT RECOMMEND.

Our experience with Freedom Pools and JL Landscape and Design has been terrible and similar to other reviews. Engaged in May of 2023 and only a fraction of the work has been done even though they received most of the installments. Constant excuses as to why they are delayed, not showing up to work and most work done is of poor quality in our opinion. It is now winter 2023 and they have essentially left us no choice but to involve a lawyer and report the owner and his companies to the authorities as they refuse to provide a partial refund even though they did not finish the work...... The experience has been very stressful and unprofessional. WE DO NOT RECOMMEND.