Ian

Nick was awesome. We bought a new (to us) house where the the furnace and hot water were at the end of their life. Nick got us set-up quickly, capped unused gas lines, rerouted a duct to get us height for a new shower in the basement reno, and set-up our smart thermostat. Could not be more pleased with the work. Will be our first call whenever anything comes up.

Slava was great to work with, always responsive, and great with solutions, staying on budget, and listening to us. We bought a house, and decided to do water proofing and have them re-pour the concrete floor. This meant the basement had to be gutted. I didn't expect it to be so hard to find someone to rebuild only what we wanted to do. Everyone was only interested in doing everything as a package which included a bunch of stuff I didn't want. I got in touch with Slava because I saw a bunch of reviews that specifically said how he easy to work with in only doing the work that was asked. So when I said we want to put walls back up, and rebuild the bathroom that was taken out with the addition of a shower there was no pressure to do anything else. Slava offered suggestions when things came up as they do with any project, but these were always really useful. He suggested rerouting some ducting to get height in the new shower (which our HVAC contractor did).Since we'll eventually replace our windows, so he made it easy to remove the inserts... Knew we eventually wanted to redo parts of the kitchen and upstairs bath, so suggesting running some of the plumping through the basement now to make it easier to do later. He figured out how to make it so we could get our standard appliances into the basement (saving us from buying new, smaller ones), etc. So a couple of additions, but also knew we were on a budget and so was not fused about something like putting the floor down (I can handle that). I think he was only surprised we didn't want them to put a ceiling up (I use the basement in part as a studio/recording space, and have a plan which doesn't work with a drywall ceiling). All pricing was transparent, and provided all receipts for materials that he arranged, or had us go pick out what we liked and brought it back.

After our inspector suggested interior waterproofing starting looking for someone to do the work. We saw reviews and got a personal recommendation for Royal Work, and Anatoliy joined one of our visits before we closed. We got a clear quote and outline of all of the options. We opted to do both interior waterproofing and have them redo the concrete with new rough-ins (we had to move the bathroom to update the electrical). The crew was great, got right to work, and everything was done a couple of days earlier than we thought it would be. Anatoliy was great with communication and checking in, and made it a worry-free experience. Definitely recommend.