Reviews

10/10

Jack, Terry, Vladimir, Dima and Sergei were all fantastic. Jack provided a thorough and thoughtful assessment of the work that would be needed to get the job done. Terry provided sound advice on day one of the job to make sure his workers were safe and the job would be a success. Sergei and the rest of the crew worked with me to accommodate a Toronto Hydro request which complicated the project a bit. 87 feet of basement wall were waterproofed. Sergei was a magician with the excavator, getting into a space that I did not think was possible. Overall it was a very good experience and I would not hesitate recommending them to anyone. I can now sleep easily again.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Dear Thomas,
On behalf of Jack, Terry and the entire Direct Waterproofing Team, we would like to thank you for such a wonderful testimony. We are thrilled to hear that the job was completed to your satisfaction. It is great to know that our crew, especially Sergei provided thorough and professional service throughout the project. We appreciate your recognition of our hardworking crew.
Thank you for your recommendation!
Kind Regards, Direct Waterproofing Team

10/10

Last week the oven stopped working on our stove. After a quick chat with the GE people, a service call was in order. I found Joe on HomeStars and gave him a quick ring. Despite being some distance away and having several open files, he was able to come by within a few hours. Because he had asked the right questions on the phone, he showed up with the required parts, got down to business and had the oven up and running within 15 minutes. It was not something that could have been done by myself. Joe was polite, professional and took the time to explain what he was doing and why. Absolutely excellent service!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
Very much appreciated, thanks again.

10/10

We had a Martin and Adam come in to help out with a rough in for a 3 piece bathroom and a laundry room in the basement. I broke up the concrete and dug the trench to save some $$ on the manual labour side of things. Martin worked with me to accomodate my schedule on fairly short notice. The work was completed on time as scheduled. They were very professional, answering my questions and explaining why they were doing things the way they did. They understood the importance of doing the work to code while taking into the account the design elements of the job. Both he and Adam were a pleasure to deal with and I have already referred them to neighbours. I will call them again if I have plumbing issues in the future. They are very knowledgeable people who are up front and honest.

Approximate cost of services:
$3,000.00
Any advice to offer fellow homeowners facing a similar project?
Take the time to plan out the job ahead of time and get involved with some of the less technical work. You can save a lot of $$ by doing some of the prep work yourself
Was this review helpful?