When I purchased a new home a few months ago, Anthony (Greystone) was recommended to me as a reputable company to perform the building and installation of a significant build-in and fireplace project on two floors of my home. Timing was crucial as I had one month to complete all work, and I had to arrange other trades to work in conjunction with the build-in installs, such as norm theatre and electrical. I was required to pay an $8,000 deposit and did so. Anthony promised to show up May 1 and attend day to day until completion. The crew showed up day one to start removal of the old stone around the fireplaces. They did not show up the next day, After phone calls they showed up the following day and completed the removal. That was the last we saw of them. We are now two weeks later and after many, many phone messages, emails, texts and onsite visits to Greystone's premises (no one was there and there were three separate visits) I have had to make other arrangements and demand my deposit back. Luckily I paid by Visa so I do have recourse through them, as well as the courts. However, I am truly concerned about the complete radio silence for no apparent reason whatsoever...I would highly discourage anyone from using this company given my terrible - and very recent - experience.
- Approximate cost of services:
- $30,000.00