Allison

Purchased a Whirlpool Fridge Model #WRS312SNHM a couple weeks and immediately had issues with it. It does NOT have legs and the wheels do not properly lock so the fridge moves when we use it. The door also swings violently open and rattles everything around causing all of our stuff to fall over and break! We had a technician come out and he basically said there is nothing he can do as it is just poorly designed! We want to return our fridge and called Whirlpool with the notes from the technician and they refuse to replace the appliance with a better one. They very politely said we can live our defective fridge and have no recourse! How a fridge like this made it to market I have no idea. Within in a year the door is going to break from swinging open so hard just from opening it gently not to mention the cheap plastic shelves are 100% going to break. Buyers beware - not only is this a cheap and terrible appliance (with an oversized price tag) but their customer service is horrendous!