Disappointed and frustrated. Started the project with them 4 years ago, and it is still not finished. Laundry door doesn't close; installation of the utility door not complete, including an improperly manufactured frame; casing not installed properly. During the installation we were promised that all outstanding items would be fixed as soon as the replacement materials arrive. There was a delay with shipping during Covid, which we were understanding of. However, the materials have long arrived, yet we have since been chasing Notadoor for an extraordinarily unreasonable amount of time but either don't get a response at all, or get a promise to complete everything followed by being ghosted again. Seemed like decent people at first, so we didn't mind paying in full once they started the work, now we have to consider legal options. Very disappointing.
- Approximate cost of services:
- $5,500.00