jaydons from Ottawa

This is my second and last year with Yates Custom Lawn Sprinklers servicing my property, for Spring/Fall service of our in-ground sprinklers. Their rates are ridiculous (they even charge you in 6 minute increments after a set timeframe - worse than a mechanic!!!), they come late in the fall and spring, and customer service is the worst. When they do the spring/fall start-up they waste time on things like setting the timer, etc. instead of first identifying whether there are real problems to solve. They have too many customers, and have not scaled their operations accordingly. I would definitely NOT recommend this company as an irrigation maintenance provider.