Mike & Teri

On a Thursday afternoon, we discovered a leak under the kitchen sink related to an old water filtration system we had. Friends recommended we contact Kevin at Plumbing Express. My wife called him around 4:00 pm and informed him of the issue we were having. He made a few suggestions on how we might temporarily fix the problem. His suggestions helped somewhat but a service call for a permanent solution was necessary. He told my wife he'd be over the next day between 11:00 am and 2:00 pm. We thanked him for his assistance. The next morning, Kevin arrived at our home at 10:00 am, ready and raring to go. I showed him the issue were were having and he reassured me that there would be no issues when it came to the repair but if he encountered something out of the ordinary, he'd give me a heads up and we could discuss the issue further. During our initial discussion at the sink, I asked him if it would be possible to add a couple of shut off valves to the taps and service the cartridge in the Moen faucet. He said he could do both. Before 11:00 am, Kevin had removed the old filtration system, placed a stainless steel cover on the whole where the spout had been, installed the two shut off valves, serviced the faucet and added some flex pipe between the copper lines for the faucet and the PEX lines from the basement. The total price for the service call, parts and labour and taxes was extremely reasonable. He even disposed of the old filtration system for us. I have no hesitation in recommending Kevin and Plumbing Express for your plumbing needs. I know my wife wants to replace the kitchen faucet in the 'next little while' and a hose bib from the basement into the garage will need to be replaced 'soon' also. I will have no reservations about calling Kevin to perform these repairs too. Deal with confidence.

One of our garage door openers decided it was time to call it a day. There were problems with intermittent openings and closings and a couple of other issues. Having trusted Greg and Christine from Garage Door Depot in Ottawa in the past, we contacted them about the issues. Greg was very helpful in trying to solve the problems without having to install a new opener. Unfortunately, the suggestions were for naught. I might have been able to replace it myself but recent rotator cuff surgery made it impossible for me to do the work myself. I sent a text message to Greg and he replied within a very acceptable time frame. The decision was made to replace the defective opener. He sent us a note yesterday morning (21 Oct 24) advising he had a cancellation and he'd be able to install a new opener that afternoon. We agreed. Within a couple of hours, Greg and Christine had installed a new Chamberlain belt drive opener, keyless entry pad and programmed the two remotes that came with the opener. He walked us through what they had done and made sure we understood the features of our new opener. He even helped program the 'Home Link' remote in our Ford Edge. As with our past interaction with them , this interaction was without complaint. The work was done professionally, promptly and at a very reasonable price. They also ensured the garage and work area was clean before they left. I have recommended Greg and Christine from Garage Door Depot Ottawa to others and I will continue to do so. Their friendliness, craftsmanship and attention to detail and customer satisfaction is second to none. Deal with confidence. Many thanks to Greg and Christine.

When we were looking to have our garage doors repaired, Greg at The Garage Door Depot came highly recommended by friends. We were fully prepared to have our 25 year old insulated doors replaced but in consultation with Greg, he suggested repairs that would fix the problems without the necessity of replacing them. After the initial visit, a few parts and pieces had to be ordered and custom made. Greg and Christine returned within the week and completed the repairs to our satisfaction. Further discussion with them led us to make the decision to have the wooden door frames clad in aluminum in order to make the frames 'maintenance free'. Greg and Christine are extremely friendly and very easy to deal with. They were accommodating to our schedule and showed up when they said they would and their work was completed when they said it would be. They made sure we were entirely satisfied with the work and the repairs before they left. I have no hesitations in recommending Greg and Christine and the Garage Door Depot for your garage door repair needs and I will not hesitate to use them in the future, as the need or requirement arises. We are very happy with the end results of their work. Thank you very much Greg and Christine.